"The task of preparing a collated workable bundle of records and the time involved cannot be underestimated. Clinical negligence cases, particularly maternity cases, have many thousands of pages of records. They are often received in a chaotic format and missing vital information. Picking through the records is laborious and then organise them into date order is a messy, difficult, and painstaking job. This is often beyond the expertise of more junior staff as without the benefit of years of experience and/or medical training, they would not be able to decipher a set of records and understand how to organise and recognise the difference between charts/prescriptions/consultants records/nursing records/consent forms. Thereafter paginating the records is a further job our records agency takes on and saves hours of expert and solicitor time in identifying a certain part of the records which we may need but cannot always find easily.
With the benefit of a professionally prepared bundle, experts can prepare reports and review the records without the burden of working with records that are poorly ordered and compromise the quality of their reports.
Silva Legal Services are meticulous in their collation of records. They provide me with electronic bookmarked bundles which are exactly what most experts and courts prefer when working on a case. They have a strong eye for detail and are invaluable in supporting me with identifying missing records. They turn around the records efficiently and their communications are faultless.”